Stay informed with the latest news and updates. Learn more

Close

Prepare for Virginia open enrollment and member renewals

Individual | VA

Window shopping for Individual and Family 2025 open enrollment has started. Open enrollment starts November 1, 2024, and runs through January 15, 2025.

We’re here to help you connect your clients to a health plan that offers the savings and care they need. Benefits include $0 preventive care,1 $0 virtual care visits,2 $0 for many brand and generic prescription drugs,3 and rewards for healthy behaviors.

Important updates for 2025

  • In 2024, Virginia moved to a state-based exchange called Virginia’s Insurance Marketplace at marketplace.virginia.gov.
  • For consumers who enroll in a plan on or before December 31, 2024, coverage will start on January 1, 2025. For consumers who enroll in a plan between January 1, 2025, and January 15, 2025, coverage will begin on February 1, 2025.
  • Increased incentives with Anthem’s Smart Rewards Program.
  • New $0 Deductible Silver Cost Share Reduction (CSR) plan available. The plan name is Anthem HealthKeepers Silver X DED 0 S06.

2025 open enrollment renewal materials
Your clients will receive their personalized open enrollment renewal packets by mail. The cover letter includes information on how members can find out if they qualify for financial help or make sure they receive all the savings available to them. Visit Producer Toolbox, select Book of Business, then select Renewals to view the Renewal Letter link for a specific client.

Tips & tools to help you and your clients

  • Members must pay the full amount of their January bill on time, including any past-due amount, to make sure their 2025 coverage begins January 1, 2025.
  • The Enrollment-Renewal Reference Sheet includes helpful enrollment and renewal information.
  • Our Virginia map shows current coverage areas. Please bookmark this link so you can refer to it during the window shopping period.
  • View ACA rate sheets and generate client reports in Producer Toolbox.

We’re here to help you connect your clients to affordable Anthem health plans. If you have questions, please contact Broker Services at 833-864-0133, or eastbrokerservices@anthem.com.

Thank you for your partnership and dedication to your Anthem clients.

1 Nationally recommended preventive care services received in-network have no copay and no deductible requirement.

2 Virtual care visits, including medical chats and video visits using the Sydney Health app are at no cost to members for most plans. Those enrolled in High-Deductible Health Plans associated with a Health Savings Account and Catastrophic plans must first meet their deductible. Virtual care visits refer to medical chats and/or video consultation, as deemed appropriate by a licensed physician. In addition to using a telehealth service, members can receive in-person or virtual care from their own doctor or another healthcare provider in their plan’s network. If members receive care from a doctor or healthcare provider not in their plan’s network their share of the costs may be higher. Members may also receive a bill for any charges not covered by their health plan.  

3 Some commonly used prescription drugs are available at no cost to members for most plans. Contact us for more information.