Employee Digital Healthcare & Employer Savings: Infographic
Digital health tools are vital to helping employees engage in their healthcare. When employees have immediate access to benefits information, on-demand virtual care, and well-being resources, there's significant potential to improve health outcomes and reduce care costs for both employers and employees.
Using digital health apps like Anthem’s SydneySM Health, you can help your employees prevent and manage health issues — or catch them earlier, when they're easier to treat. Sydney Health provides a single and secure digital front door connecting employees to the tools and information they need to make informed decisions, manage their benefits, and improve their health. And with resources available at employees' fingertips, employers can benefit from a healthier workforce, higher productivity, and less sick time.
View the infographic below to see how an app like Sydney Health can make a real difference for your workforce.
Healthier employees, healthier bottom line
There’s an app for that: SydneySM Health
Employers are using digital technology to improve engagement and return on investment (ROI) from employee benefits offerings1
Sydney Health helps drive:
- Better whole-person health.
- Greater employee satisfaction.
- Lower absenteeism and turnover.
- Higher productivity.
Anthem’s Sydney Health app provides a single, secure digital front door connecting employees to the resources, tools, and information they need to manage their health –– driving both engagement and cost savings:2
12.7M active users
One-third of Anthem members access Sydney Health each month
1.9M+ connected to care
4.8 rating in iOS App Store
Sydney Health connects employees to care anytime, anywhere
Live chat helps employees navigate their benefits with the greatest of ease
Predictive and responsive, Sydney Health’s Live Chat feature offers the same support that employees receive over the phone, including:
- Login assistance.
- Information about benefits and claims.
- Cost comparisons for healthcare services.
- Help finding doctors in network and making appointments.
Over 1M live chats with 93% issue resolution3
93% say it is easy to use3
94% are highly satisfied when using it3
Find convenient in-network care
More than 1 in 3 adults used virtual care in 2021.4 With Sydney Health’s Find Care tool, employees can quickly locate in-network doctors, specialists, facilities, and other healthcare professionals.
198K virtual visits with wait times 3X faster than in-person urgent care, allowing for less time away from work5
The Find Care tool generates an average savings of $176 per employee for in-network care5
Sydney Health leverages one of the industry’s largest data sets with 200M individuals’ data and 10B medical records3
Tap into to a deeper level of personalization and insights
Anthem’s SydneySM Preferred offers even more ways to increase employee engagement, building a culture of well-being, and lowering costs by:
- Cobranding and customizing employee communications.
- Promoting company lifestyle-change incentives.
- Delivering advanced reporting and data analytics.
- Integrating third-party solutions for greater population health visibility.
Sydney Preferred integrates customized well-being into an employer's workplace culture and their employees’ everyday work — driving cost savings and a unified benefits experience for all.
Compared to Sydney Health, Sydney Preferred has:
19% higher adoption
40% high monthly engagement.3
Digital healthcare tools like Sydney Health help employees connect to their benefits and access the appropriate care. This increased engagement helps drive employer return on investment.
Learn more about how Anthem can help improve employee health and overall savings for your business with industry-leading digital tools like Sydney Health.
1 Forbes: How Employers Are Using Digital Technology to Improve Healthcare ROI (accessed Oct 2022): Forbes.com.
2 Sydney internal data, 2022.
3 Anthem internal data, 2022.
4 National Center for Health Statistics: Telemedicine Use Among Adults: United States, 2021: (accessed Oct 2022); cdc.gov.
5 Anthem Personalized Match external overview, 2021.
Sydney Health is offered through an arrangement with Carelon Digital Platforms, a separate company offering mobile application services on behalf of your health plan. ©2023
The Virtual Primary Care experience is offered through an arrangement with Hydrogen Health.