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Help for Members Impacted by the Pack Fire in California

Large Group, Small Group, Individual, National | CO, CT, IN, KY, ME, MO, NH, NV, OH, VA, WI, GA

We’re sharing this information in case you have clients in the impacted areas.

We’re making temporary changes to health plan benefits to provide relief and ensure healthcare access for members impacted by the Pack Wildfire in California.

The changes are in effect December 9, 2025, through January 8, 2026, for members who live in Mono County, California, and have Anthem group health plans through their employers or Anthem individual and family plans.

The changes are also for emergency responders who have been assigned to the area by their state or local agency but do not live in the impacted area.

We want to make sure your clients and their members have access to the healthcare they need. We can help with finding available doctors, refilling prescription drugs, and other health plan questions. For assistance during the emergency, members can call the Member Services number on their member ID card.

You can read the details we shared with members in this Better Care Blog story.